Gen AI has created a lot of interest due to the potential it holds for disruption. We will try to uncover the hype that surrounds this technology, and discuss how it is affecting in particular the Banking and Insurance industry - which opportunities and challenges exist, the use cases being taken up for adoption, and the early success stories.

Use cases to be delved into include:

•    Automation in the Policy Quotation Process for an Insurance client (demo included);
•    The reinvention of decision-making with generative AI-powered insights (Incident Management);
•    A case on AI-driven quality engineering for a global insurance leader based out of North America;
•    And a live demo on concept design and user research (industry agnostic).

A keynote speech including a review of selected case studies will be delivered by Yogesh Karve, a Distinguished Architect in the Software Platform Engineering Unit at Cognizant Netherlands. This will be followed by a panel discussion between experts from Legal, Academic, and Governmental areas, as well as those from the Banking and Insurance industry. Together we aim to uncover the driving forces for Gen AI use in the Banking and Insurance industry, what legal implications have already been identified or can be foreseen, how Academia can facilitate the availability of talent ready for a continuously developing professional environment within the Banking and Insurance space and where lies the balance between driving economic progress and ensuring safety and security when it comes to Gen AI.

About the Speakers: 

Yogesh Karve has more than 25 years of experience in IT consulting and works as a Distinguished Architect in the custom software engineering business of Cognizant. He specializes in digital transformation, cloud modernization, DevSecOps and AI/Gen AI. He has led several large-scale transformation and engineering programs within Europe across different industries as the chief architect. Yogesh heads architecture of all the platforms launched by Cognizant in the area of cloud modernization, Gen AI, IT operations and engineering self service solutions.

Mārtiņš Bērziņš is experienced digital business development leader, skilled in Mobile, User Experience, Agile, Strategy and Innovative Thinking. Prior Citadele bank created first licensed payment institution in Latvia. Joined Citadele in 2017 and for last 7 years Mārtiņš has led all digital channel development at Citadele focussing on mobile banking and Customer Experience development. Since August 2020 Mārtiņš is Head of Digital Customer Experience and Deputy Business Development.

Rinalds Celmins is a passionate advocate for digitalization. An experienced policy developer and enthusiast of digitalisation. With almost a decade of industry experience and more than a decade experience in public administration, Rinalds has established himself as a passionate and talented professional in the field. As the Director of the Digital Policy Department in Latvia, Rinalds leads a team of highly skilled and enthusiastic experts in digitalization. Together, they work towards delivering the numerous benefits that digitalization brings to various sectors, including AI and other topics. Rinalds' extensive experience on an international scale, including nearly 8 years of day to day working with EU institutions, further enhances his expertise in driving digital transformation. Rinalds Celmins' proficiency in policy development and his deep understanding of digitalization make him a sought-after speaker and thought leader in his field. With his extensive knowledge and passion for advancing digitalization, Rinalds is dedicated to creating a positive impact on organizations and societies as they navigate the challenges and opportunities of the digital age.

Kristine Dambe serves as the Director of the Baltic Finance Centre at the RTU Riga Business School, a newly established research and education centre in financial services. During her tenure at the UK’s Financial Conduct Authority as a regulatory and competition economist, Kristine developed in-depth expertise in financial regulation and co-developed economic approaches to proportionate, evidence-based regulation. Kristine holds an MSc in Economics and Philosophy from the London School of Economics. 

Agnese Gerharde is a Senior Associate at COBALT, specializing in intellectual property, information technology law, cybersecurity, and regulatory matters. Agnese advises clients on intellectual property and technology transfers, and supports technology and life sciences companies throughout their business and transaction lifecycle in protecting their intellectual property. She also conducts due diligence in intellectual property and information technology, and provides guidance on regulatory compliance, focusing on technology, telecommunications, cybersecurity, and life sciences.

Jānis Kesteris is an insurance IT executive with over 20 years of experience in driving digital transformation. He leads dynamic tech teams in the Baltics, leveraging modern technologies to make If the most caring insurance company. Passionate about nurturing talent, Jānis and his teams focus on technology, fostering a culture of innovation and continuous learning. Together, they strive to create exceptional customer experiences and drive organizational growth through the power of technology.

Moderator: 
Marta Cera is an associate partner and Co-Head of the Banking & Finance practice at law firm Ellex Klavins. Marta has notable experience in assisting local and international financial institutions in relation to a wide range of regulatory aspects, financing transactions and capital markets. 

Co-host of the event:

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